Tata Cards Customer Care No. 1860 500 8282

Toll free Number(s): 

1800 180 8282 (from BSNL/MTNL lines)

All India Number(s): 

1860 500 8282 (Credit Card Customer Support)

39 02 34 56 (prefix your local STD code)

Website: 

Check Official Website

1860 500 8282 (IVRS Options)

Select your preferred language,

• Press 1- For tata credit card
  • Press 1- Information about credit card
  • Press 2- To report lost/stolen card or to report unauthorise trasaction from your card
  • Press 4- To apply or check application status
  • Press 6- To generate pin

Contact

• All phones: Dial 39 02 34 56 (prefix local STD code), If you suspect fraudulent activity in your
  account call  24-hour help line No.
• 1860 500 8282 Or 1800 180 8282 (from BSNL/MTNL lines)

Email

• customer [dot] care [at] tatacard [dot] com

Important Links

• Frequently asked questions
• Help/Support
• Login to tata card online
• Pay online
• Utility Bill Payment
• To raise dispute
• DND Service
• To track dispute status
• Apply Online for Tata Platinum Card

SMS Service

Lost or Stolen Cards

• Log on to tatacard.com and instantly block your card by clicking on ‘Block Lost \Stolen Card’
• SMS BLOCK XXXX to 5676791 from your registered mobile no. (XXXX = Last 4 digits of your Tata Card)

Types of Credit Card

Grievance Redressal

To register your complaints, please contact SBI Cards & Payment Services Ltd.

• Call:
  • Dial 39 02 34 56 (Prefix local the STD code)
    1860 500 8282 Or 1800 180 8282 (toll free)
    Escalate at 1860 180 7777
    Our executives are available 8 am - 8 pm from Monday to Saturday
• Write To:
  • Manager- Customer Services
    SBI Cards & Payment Services Ltd.
    DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City,
    Gurgaon -122002(Haryana) India.
• Email:
  • customer [dot] care [at] tatacard [dot] com (along with your 16 Digit TATA Credit Card number &
    contact number/s in the Subject Line).

In case you are not satisfied with the response from helpline you can email (along with the complaint Number)
at nodalofficer [at] sbicard [dot] com or write to:

• TATA Head, SBI Cards
  PO Bag 28- GPO, New Delhi-110001

In case you think that your concern is unresolved within the time specified, or you are not satisfied with the resolution
offered, you may address your concern to Customer Services Head at principalnodalofficer [at] sbicard [dot] com.

Further in case you do not get satisfactory response you may also approach Chief Executive Officer
at customerservicehead [at] sbicard [dot] com.

Grievance Redressal Officer

Name	Designation	Address
Mr. Prosenjit Dhar	Nodal Officer	DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana) India.

Walk-in Desk Address

To contact nearest banking ombudsman

Offers on your Tata Card

Rewards

For media queries

• write to Corporate [dot] communications [at] sbicard [dot] com