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Kookmin Bank In India Contact No. 0124-453 2222

Kookmin Bank In India Contact No. 0124-453 2222

  • 24 Oct, 2024 04:10 PM

All India Number(s): 

0124-453 2222 (For Contact Support, Mon-Fri, 9:30-6:30)

Website: 

Check Official Website

Grievance Redressal Mechanism

Level 1

  • If Customers have any grievances/complaints, he/she may contact the Operation Manager at:
    • Telephone: 0124-4532224
      Email: Shilpi [dot] setia [at] kbfg [dot] com
      Address: 2B/2, 2nd Floor, Two Horizon Centre,
      Golf Course Road, DLF Phase 5, Sector 43,
      Gurugram-122002

The resolution take minimum 7 days of receipt of complaint.

Level 2

  • In case the customer is not satisfied with the resolution, he/she may contact:
    • Nodal Officer-1
      Email - jipyo [dot] kang [at] kbfg [dot] com
      Telephone - 0124-4532203
    • Nodal Officer -2
      Email - wookh [at] kbfg [dot] com
      Telephone - 0124-4532202

The resolution take minimum 7 days of receipt of complaint.

Level 3

  • If the grievance/complaint still remains unresolved, the customer may escalate the matter to CEO at:
    • Email: hyungsoobyun [at] kbfg [dot] com
      Telephone-0124-4532201

Level-IV

  • In case the customer is not satisfied with the redressal at the bank in the given above all levels, he/she can directly contact to Banking Ombudsmen.

Address

Unit No.2B/2, 2nd Floor, Two
Horizon Centre, Golf Course
Road, DLF Phase 5, Sector 43,
Gurugram, Haryana-122002, India