Dhani Customer Care No. 0124-6555 555
Organization:
All India Number(s):
0124-6555 555 (For Customer Support, Mon-Sun, 8am-8pm)
022-6144 6300 (For Stock Query, Mon-Fri, 9am-6pm)
Website:
IVRS Menu: 0124-6555 555
- Press 1 - For Dhani Loan or Wallet Related Enquiry
- Press 2 - For Dhani Stores
- support [at] dhani [dot] com (For General Query)
Install App
Important Link
Return/Refund
- If you have any query with product, than you can return your product through app and website
- You can raise your query on 'My Order's section in app
- Your refund amount will be credited to your account within 3-7 business days.
- For more info please read
Grievance Procedure
Level 1
- If you have any query/complaint, then you can contact to the nearest branch of DLSL Or email at support [at] dhani [dot] com.
Level 2
- If your query/complaint is not solved within 7 working days then you can lodge a complaint through help line no. 0124-6555555 (8am - 8pm) or email at grievance [at] dhani [dot] com.
Level 3
- If your complaint is not resolved within 15 working days, then you can contact to the principal nodal officer:
Ph. 0124-6037111
Email: nodal [at] dhani [dot] com
Address: Dhani Loans and Services Limited Concept Tech
Park Building, Plot No. 422 B, Udyog Vihar, Phase-4, Gurugram- 122016
Level 4
- If you are still not satisfied will the resolution provided by the above levels or if your query is not solved within 30 days, then you can contact NBFC Ombudsman or you can lodge the complaint through CMS Portal
Registered Office
1/1 E, First Floor,
East Patel Nagar,
New Delhi-110008
Corporate Office
| S.No. | Area | Address |
|---|---|---|
| 1 | Mumbai | One International Centre (Formerly IFC), Senapati Bapat Marg, Elphinstone Road, Mumbai – 400 013 |
| 2 | Haryana | 5th Floor, Plot no. 108, IT Park, Udyog Vihar, Phase-1, Gurugram, Haryana-122016 |