CKYC Customer Care Number 022-61102592
All India Number(s):
022-61102592 (1st No. for support/queries)
022-26592595 (2nd No. for support/queries)
Website:
- helpdesk [at] ckycindia [dot] in
Important Links
For Queries related to CKYC Registration
- Name: Mr. Kailash Chaudhary
- Phone No: 011-24664607
- Email : kailashchaudhary [at] cersai [dot] org [dot] in
Compliance Officer for Central KYC Registry
- Name: Mr. Manoj Kumar
- Phone No: 011-24664607
- Email : dgmitaa [at] cersai [dot] org [dot] in
Complaint Redressal Process
Type of Complaints
Relating to system, technical in nature,
website issues, security interest filing,
GST related issues,
Issues pertaining to registration of entities etc.
Stage -1
Contact help desk
| Phone No. | 022-61102592 022-26592595 Mon-Sat (8am to 8pm) |
|---|---|
| helpdesk [at] ckycindia [dot] in | |
| Response Time |
within 2 business days. |
Stage -2
If resolution provided is not satisfactory, then
write to Grievance Redressal Officer with all
previous correspondence with CERSAI at:
| naveenagrawal [at] cersai [dot] org [dot] in pankajsharma [at] cersai [dot] org [dot] in |
|
| Address | Grievance Redressal Officer CERSAI, Tower - 1, Office Block, 4th Floor, Plate-A, (Adjacent to Ring Road), NBCC, Kidwai Nagar East, New Delhi - 110023. |
| Response Time |
within 7 business days |
Stage -3
If resolution provided is not satisfactory, then
write to Customer Service Head with all
previous correspondence with CERSAI at:
| dgmitaa [at] cersai [dot] org [dot] in rjsr [at] cersai [dot] org [dot] in |
|
| Address | Customer Service Head CERSAI, Tower - 1, Office Block, 4th Floor, Plate-A, (Adjacent to Ring Road), NBCC, Kidwai Nagar East, New Delhi-110023. |
| Response Time |
within 5 business days |
Address
Central Registry of Securitisation
Asset Reconstruction and
Security Interest of India
(CERSAI), Tower - 1, Office Block,
4th Floor, Plate-A, (Adjacent to Ring Road),
NBCC, Kidwai Nagar East, New Delhi - 110023.