BSES Rajdhani Power Limited Customer Care No.
Organization:
Toll free Number(s):
19123 (24x7 toll free helpline)
All India Number(s):
011-4920 9999 (Contact Support)
011-3999 9707 (Call Centre No., Mon-Fri 9:30am-5:30pm, sat 9:30am-1pm)
011-4951 6707 (Fire & Shock/Streetlight No.)
88009 19123 (WhatsApp Support)
Website:
- brpl [dot] customercare [at] relianceada [dot] com (Contact Support)
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Important Links
Contact Details
| SNo. | Division | Name | Phone No. | Address | |
|---|---|---|---|---|---|
| Division Head (Business) | |||||
| 1 | Alaknanda | Rupesh Sharma | 011-49209299 | rupesh [dot] sharma [at] relianceada [dot] com | BSES Customer Care Centre, E-Block Greater Kailash-2, near Gurudwara, New Delhi - 110048 |
| 2 | Dwarka | Rajesh Yadav | 011-49209460 | Rajesh [dot] Kum [dot] Yadav [at] relianceada [dot] com | C-2C, Pocket 12, Janakpuri, near Agarwal Bhawan, New Delhi - 110058 |
| 3 | Hauz Khas | Ashish Singh | 011-49107965 | Ashish [dot] Singh [at] relianceada [dot] com | A-1/27, Safdarjung Enclave, near Green Field School, New Delhi - 110029 |
| 4 | Jaffarpur | Nirmal Hatui | 011-49209239 | Nirmal [dot] Hatui [at] relianceada [dot] com | 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043 |
| 5 | JanakPuri | Neetu Bhatia | 011-49209110 | neetu [dot] bhatia [at] relainceada [dot] com | G-8, Maya Enclave, Hari Nagar, near Hari Nagar Clock Tower, New Delhi - 110064 |
| 6 | Khanpur | Satendra Kumar Agrawal |
011-49107284 | Satendra [dot] Agrawal [at] relianceada [dot] com | BSES Sub-Station Southend Apartment MB Road, near Indian Oil Petrol Pump Pulprahladpur, New Delhi - 110044 |
| 7 | Mohan Garden |
Anil Kaushik | 011-49107057 | anil [dot] kaushik [at] relianceada [dot] com | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 |
| 8 | Mundka | Navdeep Arora | 011-49107186 | Navdeep [dot] Arora [at] relianceada [dot] com | Substation Building No 1, Main Rohtak Road, near Surajmal Stadium, New Delhi - 110041 |
| 9 | Najafgarh | Meena Kumari | 011-49209274 | meena [dot] kumari [at] relianceada [dot] com | 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043 |
| 10 | Nangloi | Vikram Narula | 011-49209177 | vikram [dot] narula [at] relianceada [dot] com | Substation Building No 1, Guru Har Krishan Nagar, Paschim Vihar, opposite Gurudwara, New Delhi - 110087 |
| 11 | Nehru Place | Alok Yadav | 011-49209038 | alok [dot] yadav [at] relianceada [dot] com | E-Block , Substation Building, East of Kailash, behind Sapna Cinema, New Delhi - 110019 |
| 12 | New Friends Colony |
Gaje Singh | 011-49209483 | gaje [dot] singh [at] relianceada [dot] com | BSES Sub-station Building, Community Centre, New Friends Colony, near New Friends Colony Police Station, New Delhi - 110065 |
| 13 | Nizamuddin | Sangita Deb Saika | 011-49209051 | Sangita [dot] Sakia [at] relainceada [dot] com | 011- KV Sub-Station, Nizamuddin West, near HP Petrol Pump, New Delhi - 110013 |
| 14 | Palam | Kishore Kumar | 011-49209220 | Kishore [dot] J [dot] Kumar [at] relianceada [dot] com | C-2-D, Janakpuri, Dabri More, Palam, near Orchid Hospital, New Delhi - 110058 |
| 15 | Punjabi Bagh | Sarita Singh | 011-49209194 | Sarita [dot] Singh [at] relianceada [dot] com | Road No- 22, East Punjabi Bagh, near Dhingra Park, New Delhi - 110026 |
| 16 | R K Puram | Vikas Srivastava | 011-49209060 | vikas [dot] srivastava [at] relianceada [dot] com | BSES Rajdhani Power Ltd. West Block, Sec-I, R.K Puram, near Sewa Bhavan, New Delhi - 110066 |
| 17 | Saket | Arvind Yadav | 011-49209003 | arvind [dot] yadav [at] relianceada [dot] com | Adhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi - 110017 |
| 18 | Sarita Vihar | Sundara Pandiyan | 011-49209929 | Sundara [dot] Pandiyan [at] relianceada [dot] com | BSES Sub-station Building, Community Centre, New Friends Colony, near New Friends Colony Police Station, New Delhi - 110065 |
| 19 | Tagore Garden | Suchita Arora | 011-49107559 | suchita [dot] arora [at] relianceada [dot] com | Tagore Garden, near Central Market, New Delhi - 110027 |
| 20 | Uttam Nagar | Anil Rustagi | 011-49209157 | anil [dot] rustagi [at] relianceada [dot] com | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 |
| 21 | Vasant Kunj | Satheesh K Kumar | 011-49107240 | Satheesh [dot] K [dot] Kumar [at] relianceada [dot] com | Sector C- 9, Vasant Kunj, near Mother Dairy, New Delhi - 110070 |
| 22 | Vikas Puri | Dheeraj Koul | 011-49209053 | Dheeraj [dot] Koul [at] relianceada [dot] com | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 |
| Division Head (O&M) | |||||
| 23 | Alaknanda | R Satheesh Kumar |
9350130187 | Satheesh [dot] Ramesh [at] relianceada [dot] com | G block, Kalkaji, BSES Complaint center, near Head Post Office-110019 |
| 24 | Dwarka | Ajit Singh Kadian | 9350130485 | Ajit [dot] Kadian [at] relianceada [dot] com | Neta ji, Subhash Apartment, Sec-13 Dwarka-110078 |
| 25 | Hauz Khas | Ajay Kumar Sharma |
9313553078 | ajay [dot] sw [dot] sharma [at] relianceada [dot] com | Rbi Hauz Khas Complaint Center Near Laxman Public School-110016 |
| 26 | Jaffarpur | Manoj Sharma | 9310951430 | Manoj [dot] Kum [dot] Sharma [at] relianceada [dot] com | 66 kv grid JaffarPur Near Jaffarpur Police Station Rawta Mode-110073 |
| 27 | Jaffarpur - Mitraon |
Harvinder Singh | 9015109133 | Harvinder [dot] Kochhar [at] relianceada [dot] com | A6 Pashim Vihar,Opp DDA Market New Delhi 110087 |
| 28 | JanakPuri | Naveen Kumar Yadav | 9350261771 | naveen [dot] yadav [at] relianceada [dot] com | B32, Mayapuri Ph-1, Near Metal Forging-110064 |
| 29 | Khanpur | Satendra Kumar Agarwal |
9350130337 | satendra [dot] agarwal [at] relianceada [dot] com | Khanpur Complaint center, Near RPS colony, M.B road, Khanpur - 110062 |
| 30 | Mohan Garden | Mr. Raj Vij | 9312667184 | Raj [dot] Vij [at] relianceada [dot] com | Substation No-2, Netaji Subhash Apartment, Near Shiv temple pocket-1 Phase -2 sector-13 Dwarka -110078 |
| 31 | Mundka | Jitender Kumar | 9312667259 | Jitender [dot] K [dot] Sharma [at] relianceada [dot] com | Bses office,opposite K-11 , Udyog Nagar- 110041 |
| 32 | Najafgarh | Rajat Bansal | 9313961874 | Rajat [dot] Bansal [at] relianceada [dot] com | 20 KV Building, Power House. Opposite DJB Office Najafgarh, New Delhi 110043 |
| 33 | Najafgarh- Chawala |
Ramakant Tyagi | 8595416706 | Ramakant [dot] Tyagi [at] relianceada [dot] com | Bhartal Sub Divn Office, Bhartal Village, Dwarka Sector 26. New Delhi 110077 |
| 34 | Nangloi | Rajiv Kumar Gupta | 9313553186 | Rajiv.K.Gupta @relianceada.com | Bses office, Guru Harkishan Substation no 2, near Mota Singh School - 110087 |
| 35 | Nehru Place | Mukesh Kumar | 8595420414 | Mukesh [dot] kri [dot] Kumar [at] relianceada [dot] com | W block, GK-1, Near Archana Complex -110048 |
| 36 | New Friends Colony |
Mr. Vineet Sharma | 9350261914 | Vineet [dot] K [dot] Sharma [at] relianceada [dot] com | |
| 37 | Nizamuddin | Mahi P Singh | 9312725624 | mahi [dot] p [dot] singh [at] relianceada [dot] com | Division office O&M, Opp Sathya Sai, Pragati Vihar, Lodhi Road -110003 |
| 38 | Palam | Mr. Nagendra Shekhar |
9312667642 | Nagindra [dot] shekhar [at] relianceada [dot] com | Bses Building substation 1 & 2 , sector 6 Dwarka , near Vrindavan Appartment-110075 |
| 39 | Punjabi Bagh | Vaishnav Pratap Singh | 9310639832 | vaishnav [dot] Singh [at] relianceada [dot] com | 66 KV Grid Jaffarpur Near Jaffarpur PS , Rawta Mor,New Delhi 110073 |
| 40 | R K Puram | Aditi Agarwal | 8010925680 | aditi [dot] agarwal [at] relianceada [dot] com | Sector-9, RK Puram, Near Sangam Cinema-110022 |
| 41 | Sarita Vihar | Ritesh Gupta | 8010937161 | ritesh [dot] ra [dot] gupta [at] relianceada [dot] com | H block, Sarita Vihar -110076. |
| 42 | Tagore Garden | Sandeep Bansal | 9313961888 | sandeep [dot] r [dot] bansal [at] relianceada [dot] com | B 3 Paschim Vihar, Near GD Goenka La Petite School-110063 |
| 43 | Uttam Nagar | Sandeep Chauhan | 9350261530 | Sandeep [dot] K [dot] Chauhan [at] relianceada [dot] com | DDA E-pocket, Binda pur, Uttam Nagar-110059 |
| 44 | VikasPuri | Mahi Pal | 9350130461 | mahi [dot] pal [at] relianceada [dot] com | H-block, Vikaspuri, Near Gurudwara-110018 |
| Division Head (O&M)-Rural | |||||
| 45 | Saket | Jatinder Singh | 9313872918 | Jatinder.H.Singh @relianceada.com | D-block, near Sai Mandir, Saket -110017 |
| 46 | Vasant Kunj | Rajesh Kumar | 9312667428 | Rajesh [dot] R [dot] kumar [at] relianceada [dot] com | Bijwasan Complaint Center near Golok Dham Mandir-110061 |
| Division Head (O&M)-Urban | |||||
| 47 | Saket | Subhanarayan Prasad |
9350261304 | subhanarayan [dot] prasad [at] relianceada [dot] com | D-block, near Sai Mandir, Saket -110017 |
| 48 | Vasant Kunj | Mr. Sunil Kumar | 9312782432 | Sunil [dot] A [dot] Kumar [at] relianceada [dot] com | Aundhariya Bagh, Opp d-1, Vasant Kunj, near BSES Dispensary-110070 |
For More Contact Details
Grievances Redressal
Level 1:
- If you are any complaint or grievance you can contact the 24x7 Helpline at 011-39999707 and 19123 (call centre)
at Mon-Fri 9:30am-5:30pm, sat 9:30am-1pm or email at: brpl [dot] customercare [at] relianceada [dot] com or by Mobile app.
- To report harassment, unethical practices or corruption related complaints, email at brpl [dot] vigilance [at] relianceada [dot] com
or call 011-26273311
- To report theft information WhatsApp at 9555010022
Level 2:
If a complaint is nor resolved timely or if you are not satisfied with the response you can contact at:
- Customer care officer
- Business Manager
- Circle head
- Head (Customer Services)
Email: brplhead [dot] customercare [at] relianceada [dot] com
Post: Head-customer care, BSES Rajdhani Power Limited
BSES Bhawan, Nehru Place, New Delhi-110019
Level 3:
- If your request is not resolved or not staisfied with the response/resolution, you can contact consumer grievance redressal forum (CGRF) at:
Sub-station building, Sector V, Push Vihar, New Delhi-110017
Ph: 8468952631 , 8468935702
Fax: 011-29564400
Email: cgrfbrpl [at] gmail [dot] com
Level 4:
- If not satisfied with the CGRF you can contact electricity ombudsman at:
B-53, Paschimi Marg, Opp. Tagore International School, Vasant Vihar, New Delhi-110057
Tel: 011-26144979
Email: elect_ombudsman [at] yahoo [dot] com
Divisional Offices
| S.No. | Division Name | Address |
|---|---|---|
| 1 | Alaknanda | BSES Customer Care Centre, E-Block Greater Kailash-2, near Gurudwara, New Delhi - 110048 |
| 2 | Khanpur | BSES Sub-Station Southend Apartment MB Road, near Indian Oil Petrol Pump Pulprahladpur, New Delhi - 110044 |
| 3 | Saket | Adhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi - 110017 |
| 4 | Vasant Kunj | Sector C- 9, Vasant Kunj, near Mother Dairy, New Delhi - 110070 |
| 5 | Nehru Place | E-Block , Substation Building, East of Kailash, behind Sapna Cinema, New Delhi - 110019 |
| 6 | Nizammudin | 011- KV Sub-Station, Nizamuddin West, near HP Petrol Pump, New Delhi - 110013 |
| 7 | Sarita Vihar | Sub Station No.- 6 , MCIE , Near - Badarpur Metro Station Gate.No.2 , New Delhi- 110044 |
| 8 | New Friends Colony | BSES Sub-station Building, Community Centre, New Friends Colony, near New Friends Colony Police Station, New Delhi - 110065 |
| 9 | R K Puram | BSES Rajdhani Power Ltd. West Block, Sec-I, R.K Puram, |
| 10 | Hauz Khas | A-1/27, Safdarjung Enclave, near Green Field School, New Delhi - 110029 |
| 11 | Janak Puri | G-8 Maya Enclave , Near Shaheed Pawan Sahani Chowk , Hari Nagar, New Delhi -110064 |
| 12 | Najafgarh | 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043 |
| 13 | Jaffarpur | 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043 |
| 14 | Nangloi | Substation Building No 1, Guru Har Krishan Nagar, Paschim Vihar, opposite Gurudwara, New Delhi - 110087 |
| 15 | Mundka | Substation Building No 1, Main Rohtak Road, near Surajmal Stadium, New Delhi - 110041 |
| 16 | Punjabi Bagh | Road No- 22, East Punjabi Bagh, near Dhingra Park, New Delhi - 110026 |
| 17 | Tagore Garden | Tagore Garden, near Central Market, New Delhi - 110027 |
| 18 | Vikas Puri | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 |
| 19 | Uttam Nagar | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 |
| 20 | Mohan Garden | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 |
| 21 | Palam | BSES G2 - Grid Dashrathpuri, Opp. Dashrathpuri Metro Gate no. 3, New Delhi-110045 |
| 20 | Dwarka | C-2C, Pocket 12, Janakpuri, near Agarwal Bhawan, New Delhi - 110058 |
Digi Seva Kendras
| S.No. | Digi Seva Kendra (DSK) |
Serving Division | Contact No. | Address |
|---|---|---|---|---|
| 1 | Nehru Place | Alaknanda | 011-49107982 | BSES Bijli Digi Seva Kendra, BSES Bhawan Nehru Place New Delhi-110019 |
| Nehru Place | ||||
| Nizamuddin | ||||
| 2 | RK Puram | Hauz Khas | 011-49107441 | BSES Bijli Digi Seva Kendra, 33 KV Grid, Near Sewa Sadan, West Block, SEC - I R.K Puram, New Delhi - 110066 |
| R.K. Puram | ||||
| 3 | Saket | Saket | 011-49107593 | BSES Bijli Digi Seva Kendra, 33 KV Grid, BSES Adchini New Delhi-11016 |
| 4 | Vasant Kunj | Vasant Kunj | 011-49107507 | BSES Bijli Digi Seva Kendra, Near Sector A, Pkt C, Opposite D-1, Vasant kunj New Delhi 110070 |
| 5 | Paschim Vihar | Mundka | 011-49107457 | BSES Bijli Digi Seva Kendra, Power House, A-1 Paschim Vihar, Next to Milansar Appartment, New Delhi-110063 |
| Nangloi | ||||
| Punjabi Bagh | ||||
| 6 | Dashrath Puri | Palam | 011-49107395 | BSES Bijli Digi Seva Kendra, BSES G2 - Grid Dashrathpuri, Opp. Dashrathpuri Metro Gate no. 3, New Delhi-110045 |
| Dwarka | ||||
| 7 | Maya Enclave | Janakpuri | 011-49107520 | BSES Bijli Digi Seva Kendra, Hari Nagar, Maya Enclave Near Ghanta Ghar, Opposite Narayan Mandir, New Delhi-110064 |
| Tagore Garden | ||||
| 8 | Vikaspuri | Mohan Garden | 011-49207152 | BSES Bijli Digi Seva Kendra, BSES Janakpuri District Centre Near Transport Authority New Delhi-110058 |
| Uttam Nagar | ||||
| 9 | Khanpur | Khanpur | 011-49109335 | BSES Bijli Digi Seva Kendra, 66 KV Grid , Malviya Nagar, M.B. Road Saket ND 110017 |
Street Light Complaint Contacts
| S.No. | Department | Conact No. |
|---|---|---|
| 1 | Sodium And Halogen Street lights (south and west delhi) |
Call BRPL: 19123/011-49516707 |
| 2 | LED Street lights (south and west delhi) | SDMC / EESL: 1800 180 3580 or 7827999111 / 7827999222 |
| 3 | LED Street lights (North MCD area) | TPDDL: 1800 4199 744 |
Download Forms
Brpl Offices Location
Address
BSES Rajdhani Power Limited
BSES Bhawan, Nehru Place,
New Delhi-110019
Nearest Landmark: Nehru Place Bus Terminus