Softsens Customer Care No. 98333 60298
Organization:
All India Number(s):
98333 60298 (For Call/Whatsapp Support)
Website:
Emails
- customercare [at] softsensbaby [dot] com (For Product Queries/Complaints)
- orders [at] softsensbaby [dot] com (For Order Enquiries)
- returns [at] softsensbaby [dot] com (For Return/Exchange Query)
Important Links
Shipping/Delivery
- Order will be dispatched within 2 working days.
- After dispatching, order will be delivered within 3-5 days for major
cities
and 7-10 days for remote locations.
Return/Exchange/Cancellation
- If not satisfied with the product received, customer can report within 10
days
of purchase by calling on 9833808228 or email on returns [at] softsensbaby [dot] com - If the Customer has received a wrong/damaged product, then Softsens shall
refund fully in the form of Online Store Vouchers. - In case of Cash on Delivery and pre-paid order if the order has not been
dispatched, then Softsens shall cancel the order with nothing more. - In case of pre-paid order if the order has been dispatched, then Softsens shall
try/ask the courier company to return the order back to Softsens. If this is not
possible then customer has to accept the order and re-ship it back to Softsens.
The customer will be refunded in the form of Online Vouchers but the shipping
fee shall not be refunded and there will be a 10% Admin fee charged to the
customer. - For more information, please read.
Other Emails
- info [at] softsensbaby [dot] com
- media [at] softsensbaby [dot] com
Corporate Office
Softsens Consumer
Products
Pvt. Limited
109, Sion East,
Mumbai 400022, India.