Crossloop Customer Care No. 976 946 5202
Organization:
All India Number(s):
976 946 5202 (Mon-Fri, 9am-6pm)
Website:
care [at] crossloop [dot] co
Important Links
- Contact Form
- Frequently Asked Question
- Complaint Registration
- Warranty Registration Form
- Distributor Enquiry Form
- Wholesale / Bulk Orders
Order Receiving
- All Paid orders within 3-4 days and all unpaid orders within 5-8 working days.
Cancellation
- If the order that you want to cancel has not been shipped yet, you can write to
To: Customer Support Team
Email: care [at] crossloop [dot] co
Call: 9769465202. - In case you have cancelled an order, which has already been handed over to the courier company,
Kindly do not accept the delivery of the order. - Once company receive the products back and verify its packaging/condition, they will refund
your money within 4-5 business days.
Return / Warranty
Warranty on Charging cable is 6 months
Following cases are not covered in the above warranty-
- Faults due to wear & tear.
- Faults resulting from improper use.
- Water damage. Please note that Crossloop earphones are water resistant not waterproof.
- In case you face problems, you will get 100% warranty against any manufacturing defect upto 1 year.
- If the customer wants a refund the full amount will be refunded to user's bank account within 30 working days.
Address
S.No.78/1, Baba Khan Industrial Estate
Dangat Vasti, Shivne, Pune - 411023. Maharashtra