Credit Saison India Customer Care No. 1800 103 8961
Toll free Number(s):
1800 103 8961 (Customer Service, 9am-9pm)
1800 212 2070 (Customer Care)
Website:
- support [at] creditsaison-in [dot] com (Service Related Queries)
Important Links
Offices Locations
| Office | Address |
|---|---|
| Bengaluru | IndiQube Lexington, situated at Muncipal No.18, 2nd Cross Road, Chikka Audugodi, Bengaluru, Karnataka - 560029 |
| Delhi | 11th Floor Vijaya Building, Bharakhamba Road, Connaught Place, New Delhi -110001 |
| Mumbai | Revenue village Kondivita, 3rd floor 2nd level, 33 CTS no 195-A, Kalpataru Square, Andheri-Kurla road, Andheri East, Mumbai, Mumbai Suburban, Maharashtra, 400059 |
| Ahmedabad | SSPACIA, 4th Floor, Agarwal Complex, Near Muncipal Market, CG Road, Ahmedabad, Gujarat - 380009 |
| Hyderabad | Awfis, Somajiguda 3rd Floor, Oyster Oasis Complex, Somajiguda, Hyderabad, Telangana - 500016 |
| Indore | Virtual Coworks, 101, Platinum Plaza, Scheme No 54, PU4, Vijay Nagar, Indore, MP - 452010 |
| Surat | 1st Floor, Shop-1, Plot No. 13, Silverpam, Timaliyawad, Near Kadampalli Society, Nanpura, Surat,Gujarat -395001 |
| Vadodara | 118 Sanmay Silver, Mujhmudha Circle, Vadodara, Gujarat - 390020 |
| Jodhpur | Working Kulture, 18 HIA, Above MG Motors, Opposite Saras Dairy, Jodhpur, Rajasthan - 342001 |
| Vijayawada | Politha Smart Solutions, #40-1-144, Corporate Center, MG Road, Brindavan Colony, Vijayawada, Andhra Pradesh - 520010 |
| Coimbatore | My Branch Offices, 512, Shamiss Tower Thadagam Main road, R.S. Puram, Coimbatore, Tamil Nadu 641002 |
| Jaipur | Workhauz P. No. 3 Power House, M I Road, Jaipur, Rajasthan-302001 |
| Chennai | Amara Sri, Situated at old No. 313, New No. 455, Block No. 75, 7th Floor, Anna Salai, Teynampet, Chennai, TamilNadu-600018 |
| Pune | Awfis, Wakdewadi,7th & 8th Floor, Godrej Eternia, A3, Old Mumbai Pune Highway, Shivaji Nagar, Wakdewadi, Pune, Maharastra - 411005 |
Grievance Redressal
Level 1 :
Customers send their complaint for following channels between 10:00 am and 6:00 pm, from Mon-Fri (except on national holidays).
- Call Customer Service Helpline on 18001038961.
- Email - support [at] creditsaison-in [dot] com
- Address: Kisetsu Saison Finance India Private Limited
(Credit Saison), First Floor, IndiQube
Lexington Tower: Lexington Towers,
Tavarekere Main Rd, Tavarekere, S.G. Palya,
Bengaluru, Karnataka 560029
Level 2 :
If the complaint is not resolved within the given time or if he/she is not satisfied with the solution, than the customer can
send an email- grievance@creditsaison-in [dot] com/preethi [dot] nair [at] creditsaison-in [dot] com
Level 3 :
The customer may contact the email ids below if not satisfied with the proposed solution.
- Email: grievance [at] creditsaison-in [dot] com
- Postal/courier: Credit Saison, First Floor, IndiQube Lexington
Tower: Lexington Towers, Tavarekere Main Rd,
Tavarekere, S.G. Palya, Bengaluru,
Karnataka 560029
If customer are dissatisfied with the resolution, so you may further write to Nodal Officer (Tarun Rajagopal)
at tarun [dot] rajagopal [at] creditsaison-in [dot] com
Level 4 :
If the complaint is not resolved within a period of one month, you may appeal to the Officer-in-Charge of the Regional
Office of Department of Non-Banking supervision of RBI - Bangalore or approach the RBI Ombudsman.