bkash Payment Gateway Customer Care No.
Organization:
Website:
Customer Support Number
- 16247
- +88-02-55663001 (accessible from any Robi, GP, Banglalink, Teletalk, Airtel and BTCL Number)
support [at] bkash [dot] com (Customer Support)
Install App
Important Links
Customer Care Center & Customer Care Service Timing
As per Market Place Timing Exceptional Customer Care Service Timing & Weekly Holiday :
| Customer Care Name | Weekly Holiday | Service Timing |
|---|---|---|
| Dhaka Banasree | Monday | 10 am to 06:00 pm |
| Dhaka Mohammadpur | Thursday | 10 am to 06:00 pm |
| Bagerhat Morrelganj | Saturday | 10 am to 06:00 pm |
| Dhaka Demra | Monday | 10 am to 06:00 pm |
How To Check Balance
You can check your bKash Account balance anytime you want from the "Check Balance" option.
To check your current Account balance -
- Go to your bKash Mobile Menu by dialing *247#
- Choose “My bKash”
- Choose “Check Balance”
- Enter your Mobile Menu PIN
You will see the current and available balance of your bKash Account.
Customer Care Center
| Sr. No. |
Centers | Address |
|---|---|---|
| 1 | Dhaka Mohakhali Customer Care Center |
SKS Tower, Ground Floor, 7 VIP Road, Mohakhali, Dhaka - 1206 |
| 2 | Dhaka Banglamotor Customer Care Center |
Nasir Trade Center, 1st Floor, 89, Bir Uttam C.R Datta Sarak, Dhaka-1205 |
| 3 | Dhaka Jatrabari Customer Care Center |
Rohama Complex, Ground Floor, 314/A/6, South Jatrabari, Dhaka-1204 |
| 4 | Gazipur Customer Care Center |
Baten Bhaban, 1st Floor, 494 Bashir Sarak, Joydebpur, Gazipur |
| 5 | Tangail Customer Care Center |
Based Khan Tower, 1st Floor, Holding No : 0117-00, Victoria Road, Tangail |
| 6 | Mymensingh Customer Care Center |
River Edge, 1st Floor, 10/a, Bisweshari Devi Road, Mymensingh |
| 7 | Chittagong Agrabad Customer Care Center |
Agrabad Center, 2470/A, Chowmuhani, Ground Floor, SK Mujib Road, Chittagong-4100 |
| 8 | Chittagong Muradpur Customer Care Center |
Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur, Chittagong |
| 9 | Sylhet Customer Care Center |
JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100. |
| 10 | Khulna Customer Care Center |
Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor, Khulna |
| 11 | Barisal Customer Care Center |
Rahmat Manjil Complex, 1st Floor, Gorachand Das Road, Bottala, Barisal |
| 12 | Rangpur Customer Care Center |
AZ Tower, 1st floor, 34-35 Station Road, Rangpur Sadar, Rangpur |
| 13 | Bogra Customer Care Center |
324 Jhowtola, Borogola, Kazi Nazrul Islam Road, Bogra Sadar, Bogra |
| 14 | Rajshahi Customer Care Center |
61Chand Sons Shopping Complex, 1st Floor, New Market, Boalia, Rajshahi |
| 15 | Jessore Customer Care Center |
Hasan Mansion, 1st Floor, M M Ali Road, Maik Potti, Jessore. |
| 16 | Comilla Customer Care Center |
Roy Complex, Ground Floor, 115/2 Nazrul Avenue, Kandirpar, Comilla |
| 17 | Faridpur Customer Care Center |
A M Tower, 32/1/A, 1st Floor, Chandra Kant Road, West End Para, Gowal Chamot, Faridpur- 7800 |
Complaint Management Cell
| Name | Designation | |
|---|---|---|
| Mirza Tanvir Ahmmed | Vice President | mirza [dot] tanvir [at] bkash [dot] com |
| Md. Tanvirul Islam | Manager | t [dot] islam [at] bkash [dot] com |
Commercial Address
SKS Tower, 7 VIP Road,
Mohakhali, Dhaka – 1206
Corporate Office
Shadhinata Tower, 1,
Bir Sreshtha Shaheed
Jahangir Gate, Dhaka
Cantonment, Dhaka 1206
Fax:
+88-02-9894916