Axio Customer Care No. 080-6807 5001
Organization:
All India Number(s):
080-6807 5001 (For Support)
Website:
Capital Float is now Axio
- ask [at] axio [dot] co [dot] in (Customer Support)
Install App
Important Links
Grievance Redressal
Level 1 :
- Customer can call on 080-68075001
- You can log grievance between 9.00 am to 9.00 pm on week days and 9.00 am to 9.00 pm on weekends,
excluding government holiday. - You can write to the following email ID as well: ask [at] axio [dot] co [dot] in.
- Customer can also send queries through post/courier to
- CapFloat Financial Services Private Limited,
New No.3 (Old 211), Gokaldas Platinum,
Upper Palace Orchards, Bellary Road,
Sadashivanagar, Bengaluru,
Karnataka - 560080
- CapFloat Financial Services Private Limited,
Level 2 :
If the resolution receive from the above is not to customer satisfaction, please write an email to Complaints Management Cell,
(Manager - Customer Services) at customersuccess [at] axio [dot] co [dot] in
- Customer can also send queries through post/courier to
- CapFloat Financial Services Private Limited,
New No.3 (Old 211), Gokaldas Platinum,
Upper Palace Orchards, Bellary Road,
Sadashivanagar, Bengaluru,
Karnataka - 560080
- CapFloat Financial Services Private Limited,
Level 3 :
If you are still dissatisfied with the resolution receive,so customer can write an email to Head of Customer Service,
at head [dot] customersuccess [at] axio [dot] co [dot] in
- Customer can also send queries through post/courier to
- CapFloat Financial Services Private Limited,
New No.3 (Old 211), Gokaldas Platinum,
Upper Palace Orchards, Bellary Road,
Sadashivanagar, Bengaluru,
Karnataka - 560080.
- CapFloat Financial Services Private Limited,
Level 4 :
If you are still dissatisfied with the resolution receive from above, than customer may further write an email to
Principal Nodal Officer/ Grievance Redressal Officer at askcompliance [at] axio [dot] co [dot] in
- Customer can also send queries through post/courier to
- CapFloat Financial Services Private Limited,
New No.3 (Old 211), Gokaldas Platinum,
Upper Palace Orchards, Bellary Road,
Sadashivanagar, Bengaluru,
Karnataka - 560080
- CapFloat Financial Services Private Limited,
If the complaint / dispute is not redressed by CapFloat Financial Services Private Limited within a period of one month,
so customer may appeal to the below address.
- The Officer In-Charge,
- Consumer Education and Protection Cell,
- Reserve Bank of India, 10/3/8,
Nrupathunga Road, Bengaluru,
Karnataka 560001 - Telephone No: 080-22180501
- Email: cms [dot] cepcbengaluru [at] rbi [dot] org [dot] in
OR
- The Ombudsman - NBFC
- Officer In-Charge,
- Reserve Bank of India,
Fort Glacis, Chennai (T.N.) 600 001 - Telephone No: 044-25395964
- Email: cms [dot] nbfcochennai [at] rbi [dot] org [dot] in
Grievance Redressal Officer
| Designation | Assistant Compliance Manager |
| sambhav [dot] s [at] axio [dot] co [dot] in | |
| Office Addrass | New No.3 (Old No. 211), Gokaldas Platinum,Upper Palace Orohards. Bellary Road. Sadashiva Nogar, Bengalvru. Karnotoko 5600BO |
Office Locations
| Location | Address |
|---|---|
| Hyderbad | 6-3-354,SB Tower, 4th floor, shop no. 3 Nagarjuna circle road no. 1 Punjagutta Hyderbad Telangana- 500034 |
| Mumbai | 407, Satellite Gazebo, B Wing, Fourth Floor, Next to Solitaire Corporate Park, Chakala, Andheri East, Mumbai 400093 |
| Delhi | B-36, Opposite Metro Pilar- 125, Pusa Road, Block 11, Old Rajinder Nagar, New Delhi-110060 |
| Chennai | Shyamala Towers, 6th Floor, East Wing, 136, Arcot Road, Saligramam Chennai- 600093 |
Registered Address
| Description | Address |
|---|---|
| CapFloat Financial Services Private Limited |
New no. 3 (Old no. 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashiva Nagar, Bengaluru – 560080 |
| axio Digital Private Limited (formerly known as Thumbworks Technologies Private Limited) |
No. 101, 1st floor, Plexus, S. No. 134/1 CTS 1337/1, Anudh Pune Maharashtra- 411007 |